‌Effective Date: March 31, 2026‌

‌Last Updated: March 31, 2026‌

‌PLEASE READ THESE TERMS OF SERVICE (“TERMS”) CAREFULLY BEFORE USING THE WEBSITE AND SERVICES OF KUBOVIĆ AUTO j.d.o.o.‌

‌1. ACCEPTANCE OF TERMS‌

These Terms constitute a legally binding agreement between you (“User,” “Customer,” “you,” “your”) and ‌KUBOVIĆ AUTO j.d.o.o.‌, registered in Croatia, with its office at ‌Baranovićeva ulica 6, 10000 Zagreb, Croatia‌ (“Company,” “we,” “us,” “our”). These Terms govern your access to and use of our website located at ‌www.kubovicauto.com‌ (the “Site”) and all associated content, functionality, services, and e-commerce transactions (collectively, the “Services”).

By accessing, browsing, registering an account, or making a purchase on the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, our ‌Privacy Policy‌, ‌Shipping Policy‌, and ‌Refund and Returns Policy‌, all of which are incorporated herein by reference. If you do not agree to all of these Terms, you must not access or use the Site or Services.

‌2. MODIFICATIONS TO THE TERMS‌

We reserve the right, at our sole discretion, to modify, update, or replace these Terms at any time. The most current version will always be posted on this page with an updated “Last Updated” date. Material changes will be communicated through a prominent notice on the Site or via email to registered users. Your continued use of the Services following the posting of any changes constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically for updates.

‌3. ELIGIBILITY AND ACCOUNT REGISTRATION‌

To use certain Services, particularly to make purchases, you may be required to create an account. By registering, you represent and warrant that:

• You are at least 18 years of age or the age of majority in your jurisdiction.
• All registration information you provide is true, accurate, current, and complete.
• You will maintain and promptly update your information to keep it accurate.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access or use of your account. We are not liable for any loss or damage arising from your failure to comply with this security obligation.

‌4. INTELLECTUAL PROPERTY RIGHTS‌

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, logos, trademarks, service marks, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers and are protected by Croatian and international copyright, trademark, patent, trade secret, and other intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal, non-commercial use. You must not:

• Reproduce, distribute, modify, or create derivative works of the Site content.
• Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
• Delete or alter any copyright, trademark, or other proprietary rights notices.
• Access or use for any commercial purpose any part of the Site or Services without our express prior written consent.

‌5. PRODUCT INFORMATION, PRICING, AND AVAILABILITY‌

• ‌Information:‌ We strive for accuracy in all product descriptions, images, specifications, pricing, and availability displayed on the Site. However, we do not warrant that such information is error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
• ‌Pricing:‌ All prices are listed in Euros (€) and include applicable Value Added Tax (VAT) unless otherwise stated. Prices are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed. Shipping and handling charges, if any, will be added to your order total and displayed at checkout.
• ‌Availability:‌ All orders are subject to product availability. We cannot guarantee that all items are in stock at the time of your order. In the event an item is unavailable after you place an order, we will notify you and either cancel that item from your order or, if you prefer, ship the available items and issue a refund for the unavailable item.

‌6. PURCHASES AND PAYMENT TERMS‌

• ‌Order Acceptance:‌ Placing an item in your cart does not reserve that item or constitute our acceptance of your order. Your order represents an offer to purchase, which we accept only when we send an order confirmation email. We reserve the right to refuse or cancel any order for any reason at our sole discretion, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or suspected fraud.
• ‌Payment:‌ You agree to provide current, complete, and accurate purchase and account information for all transactions. You authorize us to charge your chosen payment method (credit/debit card, PayPal, etc.) for the total amount of your order, including all applicable taxes and shipping fees. By submitting payment information, you represent that you have the legal right to use the payment method.
• ‌Payment Processing:‌ Payments are processed through secure, third-party payment gateways. We do not store your full credit/debit card details on our servers.

‌7. SHIPPING AND DELIVERY‌

All purchases are subject to our separate ‌Shipping Policy‌, which is incorporated into these Terms. You agree to provide a valid and deliverable shipping address. Title and risk of loss for products pass to you upon delivery to the carrier. Estimated delivery times are provided as estimates only and are not guaranteed.

‌8. RETURNS, REFUNDS, AND EXCHANGES‌

All purchases are subject to our separate ‌Refund and Returns Policy‌. ‌We emphasize that refunds are issued only upon receipt and inspection of a returned item that meets our policy conditions. “Refund-only” requests without a physical return are not permitted.‌ You are responsible for following the specified return procedure, including obtaining a Return Merchandise Authorization (RMA) number.

‌9. USER CONDUCT AND PROHIBITED USES‌

You agree not to use the Site or Services:

• For any unlawful purpose or to solicit others to perform unlawful acts.
• To violate any international, national, or local regulations, rules, laws, or ordinances.
• To infringe upon or violate our intellectual property rights or the rights of others.
• To harass, abuse, insult, harm, defame, slander, or intimidate others based on any characteristic.
• To submit false or misleading information, including in reviews or account registration.
• To upload or transmit viruses or any other type of malicious code.
• To collect or track the personal information of others.
• To interfere with or circumvent the security features of the Service or any related website.
• For any obscene or immoral purpose, or in a way that interferes with the uninterrupted use of the Service by others.

‌10. USER-GENERATED CONTENT‌

The Site may allow you to post reviews, comments, or other content (“User Content”). You retain ownership of your User Content, but by posting it, you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, adapt, publish, and display it in any media. You represent that you own or have the necessary rights to the User Content and that it does not violate these Terms or the rights of any third party. We reserve the right to monitor, edit, or remove any User Content at our sole discretion.

‌11. DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY‌

• ‌Disclaimer:‌ THE SITE AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.
• ‌Limitation of Liability:‌ TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL KUBOVIĆ AUTO j.d.o.o., ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR SERVICES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION. OUR AGGREGATE LIABILITY FOR ANY CLAIM RELATED TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE PRODUCTS OR SERVICES GIVING RISE TO THE CLAIM IN THE SIX MONTHS PRECEDING THE CLAIM. THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY.

‌12. INDEMNIFICATION‌

You agree to indemnify, defend, and hold harmless KUBOVIĆ AUTO j.d.o.o. and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Site or Services.

‌13. TERMINATION‌

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive.

‌14. GOVERNING LAW AND DISPUTE RESOLUTION‌

These Terms and your use of the Services shall be governed by and construed in accordance with the laws of the Republic of Croatia, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or in connection with these Terms shall be first attempted to be resolved through good-faith negotiations. If such negotiations fail, the dispute shall be finally settled by the competent courts in ‌Zagreb, Croatia‌.

‌15. SEVERABILITY‌

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.

‌16. CONTACT INFORMATION‌

For questions about these Terms of Service, please contact us at:

‌KUBOVIĆ AUTO j.d.o.o.‌
Baranovićeva ulica 6,
10000 Zagreb,
Croatia
‌Email:‌ ‌cludsion@kubovicauto.com‌
‌Phone:‌ ‌+385 1 889 5701‌
‌Website:‌ ‌www.kubovicauto.com